Build a Reliability Program

Build, standardize, and automate world-class reliability programs at scale. Find and fix known reliability risks with standardized reliability testing, scoring, and automation tools.
Hundreds of finance, retail, and technology organizations worldwide trust Gremlin
Charter CommunicationsGrubhubNABSASShiptTargetTwilioWalmartWorkiva
Charter CommunicationsGrubhubNABSASShiptTargetTwilioWalmartWorkiva

Identify and measure reliability risks

Improving reliability and preventing unplanned incidents starts with understanding vulnerabilities within your system. Gremlin allows you to identify these weak areas quickly and accurately by automatically detecting risks in your configurations, testing your systems against known causes of incidents and outages, and providing tooling to perform safe and secure Chaos Engineering experiments to uncover unknown issues.

Coupled with quantifiable metrics, Gremlin provides the data to drive decisions and real improvements based on your most pressing risks. With Gremlin, teams can take proactive measures, enhancing system resilience before issues arise.

Standardize and automate reliability testing across services

Standardized reliability testing is a necessity at the enterprise level: it helps root out failures, manage reliability risk, and build the confidence needed for engineering teams to move fast.

Out-of-the-box, Gremlin offers a uniform reliability test suite based on industry best practices and real-world causes of incidents that can be deployed across every service and team. For deeper control and standards, customize the test suite or deploy your own based on organization needs or compliance requirements from the OCC, DORA, SOC 2, and more.

Through event-driven automation and advanced scheduling, Gremlin not only fortifies the overall reliability of enterprise operations, but improves efficiencies and reduces manual efforts.

Uniformity in approach can make or break your reliability metrics, particularly in complex, multi-faceted systems. Our standardized reliability test suite surfaces common risks across teams and services, allowing you to address them in a unified manner. Streamline test execution through scheduling and event-driven automation, significantly reducing manual effort and thereby increasing operational efficiency.

Get a single view of your organization's reliability posture

Reliability risks are often hidden, which prevents prioritization and remediation and instead rewards the heroic work to resolve incidents when they inevitably occur. Gremlin helps break this cycle and build a culture of reliability by proactively identifying issues and consolidating reliability reporting into a centralized platform. Gremlin’s dashboard offers high-level company overviews, team reports, and granular service and test-based metrics that enables teams to facilitate productive cross-team collaboration and communication.

With Gremlin, you know where the risks are and how you’re improving over time. Availability and resiliency governance, compliance, and operational improvement have never been easier.

Reliability at speed and scale

Reliability is often seen as the tradeoff to delivering features faster, but it doesn’t have to be. Gremlin enables your engineering organization to improve reliability proactively, aligned with crucial uptime and availability Service Level Objectives (SLOs). Validate your disaster recovery plans, assess system reliability in a steady state, and apply a standardized approach to reliability testing and scoring, all designed to operate at scale.

Improve reliability through your entire stack

Gremlin’s cloud-native platform is designed for maximum adaptability, able to operate efficiently across multi-cloud, hybrid, or on-premises architectures.

Gremlin supports all public cloud environments (including AWS, Azure, and GCP) and runs on Linux, Windows, containerized environments like Kubernetes, serverless platforms like Lambdas, and, yes, bare metal, too. It integrates with the CI/CD, observability, and performance tools you already use so you can integrate it with your current tooling and workflows.

Related Resources
by Gavin Cahill on September 28, 2023
When people think about reliability, it’s easy to focus on incident response and moving fast to fix outages. This reactive approach to reliability can very quickly lead to burnout as you bounce from incident to incident. But that’s not the…
by Gavin Cahill on June 1, 2023
Building momentum for a reliability program can be tough. Improving reliability takes time, effort, and resources. But when everything from launching new features to improving security demands those same resources, it can be a struggle to…
by Andre Newman on October 20, 2022
Measuring and improving the reliability of technical systems has always been challenging. As an industry, we've developed several practices to try and address reliability concerns, such as incident response, observability, and Chaos…
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Ready to proactively improve reliability?

Gremlin empowers you to proactively root out failure before it causes downtime. See how you can leverage chaos to build resilient systems by requesting a demo of Gremlin.