Chaos Engineering for Retail

Use Gremlin’s Chaos Engineering platform to improve the reliability of your systems and your customers’ experience.

Under Armour prepares for peak holiday traffic

Under Armour's engineers use Chaos Engineering to build confidence that their systems will deliver a flawless customer experience during usage spikes.

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80% reduction
in engineering time spent setting up GameDays
5x increase
in Chaos Experiments per GameDay

Backcountry validates Black Friday readiness

Backcountry's engineers run a safe and secure GameDay in production to validate the resilience of their distribution center robots for Black Friday.

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Zero Incidents
during Black Friday 2018
MTTD Reduced to 5 minutes
From multiple hour MTTD the previous year

Outages and even slight delays on your website can lead to stressed-out employees, lost customers, a tarnished brand, and lost revenue. Meanwhile, heavy competition means you must innovate to keep up.

Improve the customer experience

Ensure the checkout process is unaffected by ad services or payment processors experiencing issues
Develop a resilient customer journey, with no issues during the handoff between checkout, inventory, and fulfillment systems
Find bugs in your systems on your time, rather than customers finding them at 3 AM

Build a quality brand

Prevent single points of failure bringing down your eCommerce site or grinding the warehouse to a stop
Prepare for traffic spikes during Black Friday, sales, and big events to prevent lost revenue on key days
Be more reliable than your competitors by preparing for small incidents all the way up to full region evacuations

Launch new products/features

Create more bespoke shopping experiences without sacrificing the reliability of your core workloads
Add new features and revenue streams with confidence by ensuring they are resilient to common failure modes
Increase feature velocity by migrating your services - such as your frontend, checkout, cart, and inventory systems - to microservices

Prevent outages and mitigate incidents

Test your disaster recovery runbooks efficiently to ensure they are up to date and minimize the amount of time your site remains unavailable
Find the issues with your health checks, timeouts, and retries by testing them under different load and failure conditions
Ensure that your monitoring and alerting systems are properly tuned to catch issues with your transaction flow