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PagerDuty Health Check

With PagerDuty, you can use a previous or current PagerDuty incident, or a defined PagerDuty service as your Health Check. This lets you use your existing alerts and signals to measure the health of your service, and halt ongoing tests if your service becomes unhealthy.

You can retrieve a list of incidents from the PagerDuty web app. See List incidents in the PagerDuty documentation for more information.

Example incident or serviceInput value
Any triggered incidents (web)https://acm.eu.pagerduty.com/incidents?status=triggered
Any triggered incidents (API)https://api.pagerduty.com/incidents?statuses[]=triggered
Specific incident with ID (web)https://acm.eu.pagerduty.com/incidents/Q2K42T1G8
Specific incident with ID (API)https://api.pagerduty.com/incidents?statuses[]=triggered&service_ids[]=PE8X
All services and any incident raised (web)https://andcm.eu.pagerduty.com/service-directory?direction=asc&query=&sort_by=name&team_ids=all
All services and any incident raised (API)https://api.pagerduty.com/incidents?statuses[]=triggered
Specific service by ID and any incident raised on it (web)https://andcm.eu.pagerduty.com/service-directory?direction=asc&query=&sort_by=name&team_ids=all
Specific service by ID and any incident raised on it (API)https://api.pagerduty.com/incidents?statuses[]=triggered

To add a PagerDuty Health Check:

  • Open the Health Checks page in the Gremlin web app, click + Health Check, then select PagerDuty from the Integrations drop-down.
  • If PagerDuty is already authenticated, go to step 3. Otherwise, continue with these steps:
  • In the PagerDuty web app, create a new API key or copy an existing one.
  • In the Gremlin web app, paste your PagerDuty API key into the API Key text box under the Authentication section.
  • Click Authenticate Observability Tool. To validate the endpoint with the added header, Gremlin calls the following API: <span class="code-class-custom">https://api.pagerduty.com/abilities</span>
  • If the authentication passes, click Save Authentication, then click Next.
  • In the PagerDuty web app, copy the Incident or Service ID URL of the monitor you want to use.
  • Back in the Gremlin web app, update the PagerDuty Incident or Service ID URL with the PagerDuty Incident or Service ID.
  • Click Test Health Check. Gremlin will validate the JSON response and look for any triggered incident returned in the list associated with the input URL.
  • If the monitor is OK, the response will look similar to this:
Datadog test OK
  • If the monitor is in another state like <span class="code-class-custom">Alert</span>, <span class="code-class-custom">Ignored</span>, <span class="code-class-custom">No Data</span>, <span class="code-class-custom">Skipped</span>, <span class="code-class-custom">Unknown</span>, or <span class="code-class-custom">Warn</span>, you can still save the Health Check, but it will not evaluate to successful once a Reliability Test is run, impacting the Service's Reliability Score.
  • Click Create Health Check.
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