Find the risk before the outage
See how Gremlin helps teams see where systems will fail, fix them first, and prove the results.
Stop guessing about your reliability. Start proving it.
Gremlin replaces backward-looking incident metrics with forward-looking reliability scores—so your teams can see where systems will fail, fix them first, and prove the results.
Trusted by the world's most reliable companies
The visibility challenge
You're investing millions in reliability. Can you show it's working?
When every metric in your reliability stack—incident counts, MTTR, uptime—is backward looking, you only see what already went wrong. The result: strategic decisions driven by lagging data, resilience investments that go unvalidated, and gaps that only surface after an outage.
The new reliability standard
Manage reliability the way you manage everything else—with data
Gremlin delivers a standardized, scalable way to measure, manage, and improve the reliability of your services. Instead of waiting for incidents to tell you what's broken, Gremlin shows you what will break and proves your fixes are working.
Measure
Confidence in every service
Gremlin maps dependencies, detects risks, and tests services, giving each one a reliability score: a forward-looking view of which services are resilient, which have unvalidated failure modes, and where the highest-risk gaps are right now.
Reliability scores for every service, tracked over time
Failure tests that prove your resilience mechanisms actually work
Spots configuration drift and hidden vulnerabilities automatically
Maps dependencies so you can see hidden failure paths
Manage
Standards across every team
Standardize reliability practices by defining what "good" looks like with test suites, benchmark services against your standards, and show executives the data they need to fund the right investments.
Standardized test suites define and enforce reliability standards
Organization-wide benchmarking and team comparison
Executive-ready reporting that makes reliability measurable, comparable, and fundable
Works across bare metal, on-prem, multi-cloud, and serverless
Improve
Improvement you can validate
Get expert-driven recommendations built on Gremlin's pioneering work with the world's must trusted companies. Then close the loop: track the impact of every fix, demonstrate measurable improvement, and free your teams to innovate faster.
Reliability Intelligence provides targeted remediation guidance
Continuous score tracking closes the loop between fixing and proving
Expertise built on pioneering work at Amazon, Netflix, and refined with the largest enterprises
Keeps pace with AI-accelerated deployment cycles
Real-world results
Proven at the world's most demanding enterprises
50
%
Reduction in downtime
Major US insurer
90
%
Reduction in
DR testing time
DR testing time
Top 5 global bank
60
Critical failure modes found
Top 5 US bank, 100M customers
99.99
%
Availability achieved
on new platform migration
In high-velocity environments, reliability can't be an afterthought.
"Reliability Intelligence equips SRE and performance teams with deep, real-time insights—enabling early detection of reliability regressions, faster root cause isolation, and proactive remediation without disrupting release velocity."
Arul Martin
Director of Performance Engineering
Sephora
Use cases
How teams use Gremlin
Why Gremlin
Enterprise reliability management
FAQ
Common questions
We're not sure we're ready for this. Is there a minimum maturity level?
This is the most common concern we hear—and it's usually backwards. Waiting until you're "ready" for reliability engineering is like waiting until you're in shape to start exercising. Gremlin is how you get there. Built-in safety mechanisms and guided onboarding ensure you can start without risk. The real risk is waiting.
Things already fail all the time. Why would we introduce more failure?
If things are already failing unpredictably, you don't have reliability—you have uncontrolled risk. Gremlin doesn't add randomness. Our approach is engineer-driven and methodical: targeted test coverage, safe execution, controlled blast radius, and a deliberate path into production.
How is Gremlin different from chaos engineering?
Chaos engineering can mean different things to different organizations, and the word "chaos" implies randomness. Gremlin takes a structured, engineer-driven approach focused on test coverage, safety, and scaling reliability practices from development through production. The goal isn't to break things randomly—it's to give you a complete, honest picture of your reliability so you can make informed decisions about where to improve.
How long does it take to see results?
Most organizations see their first reliability scores within days of deployment. Gremlin's guided test suites and automatic risk detection mean you get actionable findings immediately—not after months of configuration. Teams typically identify their first critical gaps within the first week.
How does Gremlin integrate with our existing observability and incident management tools?
Gremlin integrates with and works alongside the tools you already use—monitoring, observability, CI/CD, and incident management platforms. It adds the proactive, forward-looking layer that those tools can't provide on their own. Your existing stack tells you what happened; Gremlin shows you what will happen.