Achieving SLO Success with Golden Signals and Reliability Testing
A Service Level Agreement (SLA) is a promise between you and your customers to provide reliable service. However, meeting those expectations isn’t always easy, especially as your services change. Fortunately, there’s a way to comprehensively measure the user experience of your services using your existing monitoring tool, and they’re called the four Golden Signals.
This white paper explains what the four Golden Signals are and how they fit into your SLOs and SLAs.
Get the Ebook
Thanks for requesting Closing The Reliability Gap eBook from Gremlin! View the eBook here. (A copy has also been sent to your email.)
About the Authors
In this white paper, we cover:
- What the four Golden Signals are.
- How to integrate the Golden Signals into your SLO practice.
- How to use Golden Signals with Reliability Management to continually ensure compliance
Incident classification: SEV descriptions and levels, and SEV and time-to-detection (TTD) timelines
Organization-wide critical service monitoring, including key dashboards and KPI metrics emails
Service ownership and metrics for organizations maintaining a microservices architecture
Effective on-call principles for site reliability engineers, including rotation structure, alert threshold maintenance, and escalation practices
Chaos Engineering practices to identify random and unpredictable behavior in your system
Monitoring and metrics to detect incidents caused by self-healing systems
Creating a high-reliability culture by listening to people in your organization