451 Research

Beyond Chaos – Reliability Management in the Age of Cloud Native

Both cloud-native technology and chaos engineering are evolving in the enterprise, presenting opportunities as well as challenges for today’s organizations.

Read the full report to see why 451 Research recommends today’s enterprises move beyond chaos engineering to reliability management which enables them to truly understand what’s going on with infrastructure and applications.

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About the Authors

Jordan Pritchard

Director of Infrastructure & Site Reliability Engineering

Michael Kehoe

Architect of reliable, scalable infrastructure

Rodney Lester

Technical Lead, Reliability Pillar of Well Architected Program

Tammy Butow

Principal SRE

Jay Holler

Manager, Site Reliability Engineering

Ramin Keene

Founder

This report includes:

  • Trends, opportunities, and challenges of shifting to cloud-native
  • Evolution of chaos engineering to assist in this transformation
  • The new approach of reliability management enterprises are taking to work more quickly while avoiding failures, outages and downtime

Report Attribution: 451 Research Research: S&P Global Market Intelligence Business Impact Brief - 2022

  • Incident classification: SEV descriptions and levels, and SEV and time-to-detection (TTD) timelines

  • Organization-wide critical service monitoring, including key dashboards and KPI metrics emails

  • Service ownership and metrics for organizations maintaining a microservices architecture

  • Effective on-call principles for site reliability engineers, including rotation structure, alert threshold maintenance, and escalation practices

  • Chaos Engineering practices to identify random and unpredictable behavior in your system

  • Monitoring and metrics to detect incidents caused by self-healing systems

  • Creating a high-reliability culture by listening to people in your organization

Over a decade of collective experience unleashing chaos at companies like

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