Reliability Tracker Spreadsheet Template

The Reliability Tracker is a framework that helps you find and fix reliability risks before they become disruptive outages.

Using the Reliability Tracker spreadsheet, you’ll be able to:

  • Identify and track your reliability risks
  • Prioritize fixes where they’ll have the greatest impact
  • Prove your results to your organization

To find out more about using the Reliability Tracker spreadsheet, check out the tutorial or the Navigating the Reliability Minefield whitepaper.

Get the Template

Thanks for requesting our Reliability Tracker spreadsheet template! You can download the template and whitepaper here. (A copy has also been sent to your email.)

About the Authors

Jordan Pritchard

Director of Infrastructure & Site Reliability Engineering

Michael Kehoe

Architect of reliable, scalable infrastructure

Rodney Lester

Technical Lead, Reliability Pillar of Well Architected Program

Tammy Butow

Principal SRE

Jay Holler

Manager, Site Reliability Engineering

Ramin Keene


  • Incident classification: SEV descriptions and levels, and SEV and time-to-detection (TTD) timelines

  • Organization-wide critical service monitoring, including key dashboards and KPI metrics emails

  • Service ownership and metrics for organizations maintaining a microservices architecture

  • Effective on-call principles for site reliability engineers, including rotation structure, alert threshold maintenance, and escalation practices

  • Chaos Engineering practices to identify random and unpredictable behavior in your system

  • Monitoring and metrics to detect incidents caused by self-healing systems

  • Creating a high-reliability culture by listening to people in your organization

Use a Reliability Tracker to create a map of your reliability risks.

Over a decade of collective experience unleashing chaos at companies like

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