CHAOS ENGINEERING GUIDE

Improving the Reliability of Financial Services

How do we increase development velocity to meet changing customer demands, while ensuring reliability, avoiding outages, and meeting compliance? The answer is with Chaos Engineering.

Learn how you can use Chaos Engineering to proactively increase reliability and mitigate the risk of outages, so you can stay competitive in an ever-changing market.

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About the Authors

Jordan Pritchard

Director of Infrastructure & Site Reliability Engineering

Michael Kehoe

Architect of reliable, scalable infrastructure

Rodney Lester

Technical Lead, Reliability Pillar of Well Architected Program

Tammy Butow

Principal SRE

Jay Holler

Manager, Site Reliability Engineering

Ramin Keene

Founder

What's inside?

  • An introduction to Chaos Engineering
  • How to improve reliability while reducing IT costs
  • How to mitigate the risk of system failures while increasing development velocity
  • How to proactively test for compliance and fix vulnerabilities before they become high-profile outages

  • Incident classification: SEV descriptions and levels, and SEV and time-to-detection (TTD) timelines

  • Organization-wide critical service monitoring, including key dashboards and KPI metrics emails

  • Service ownership and metrics for organizations maintaining a microservices architecture

  • Effective on-call principles for site reliability engineers, including rotation structure, alert threshold maintenance, and escalation practices

  • Chaos Engineering practices to identify random and unpredictable behavior in your system

  • Monitoring and metrics to detect incidents caused by self-healing systems

  • Creating a high-reliability culture by listening to people in your organization

With Chaos Engineering, you can confidently increase development velocity without risking system failures and outages.

In order to keep up with the rapid pace of digital transformation and provide innovative new services, teams must be able to push new changes quickly. However, legacy IT backbones, distributed system ownership, and compliance regulations can cause a bottleneck.

In this white paper, we explore how Chaos Engineering enables you to safely increase development velocity while proactively increasing reliability and mitigating risks of outages.

Over a decade of collective experience unleashing chaos at companies like

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